Senior Care Services for Pets

Just like us, pets require more maintenance towards their health and well-being when they get older. Once they reach this point in their life, dogs, cats and other pets are more prone to injury as well as certain health conditions like arthritis, vision impairment and even dementia. Our team can help you navigate this phase of your pet’s life so they can have as high a quality of life as possible all throughout. Please do not hesitate to reach out to us at 613.695.2060 if you have any questions or concerns about your senior pet.

How often should I take my senior pet to the vet?

In general, older pets are more vulnerable to a wider variety of health issues compared to when they were younger. To be on the safe side, we recommend they come to the hospital for a full-body exam and diagnostic screenings at least once every 6 months.

Is it normal for dogs or cats to get grey hair?

Absolutely! Just like us, dogs, cats and other cherished pets lose melanin in their hair as they grow older. This will cause their hair or fur to lighten over time. This is completely normal and not a cause of concern.

How can I keep my senior pet healthy?

In addition to regular exams and diagnostics (e.g., X-rays, bloodwork, fecal tests) you can take a number of measures in your home and throughout your schedule that may help protect your pet from injury, disease or discomfort. Many older pets benefit from supplements and diets formulated specifically for seniors. Depending on their personality, bringing a puppy or kitten in your home can help keep your older pet properly socialised. Installing soft padding or step ladders around your home can also help your senior pet be more mobile and prevent possible injuries.

Last updated: June 24th, 2021

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY This includes vaccines, wellness exams, blood work, spays and neuters, dental services, and more!


  • Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
  • Continue the use of credit cards as the preferred payment method.
  • Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
  • 3. OPERATING HOURS We are OPEN with the following hours:
    Monday to Friday: 7:30 am - 7:30 pm
    Saturday: 8:00 am - 2 pm
    Sunday: Closed

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Bank Street Hospital